Our Process

The K&P Core QC System™

At K&P we have a signature system that ensures quality and reliability. We call it The K&P Core QC System™, and it’s how we achieve and maintain excellence at our customers buildings.

Created to deliver reliability, safety, and spotless results, every time.

The K&P Core QC System™, is designed to support the people who rely on your facility every day.

It helps us deliver:

This commitment is why our customers love us.

1. Thorough Onboarding & Site-Specific Orientation

Every new client relationship begins with a detailed facility walkthrough.

Our team learns your:

This ensures every cleaning technician knows your building as well as you do, and understands what a “job well done” looks like for your organization.

2. Area-Specific Cleaning Protocols (Refined Over 35 Years)

Different environments require different techniques.

We follow detailed, documented cleaning procedures tailored for:

These protocols are rooted in decades of experience and continuously updated to incorporate new best practices, technologies, and safety standards.

3. Professionalism, Timeliness & Appearance

Consistency builds trust—and we take that seriously.

Our employees arrive on time, in uniform, with the right tools and a clear plan for the day’s tasks. Because of our high employee retention rate, you can count on seeing the same familiar faces who know your building, your preferences, and your expectations.

This consistency is a cornerstone of safety, comfort, and long-term partnership.

4. Ongoing Training, Development & Internal Audits

Great service comes from great people.

We invest continually in our team through:

These efforts keep our work standards high and our team engaged, motivated, and proud of the spaces they maintain.

5. Clear, Immediate & Compassionate Communication

Our clients deserve a cleaning partner who is responsive, honest, and easy to work with.

Our communication protocols emphasize:

We provide regular check-ins, proactive updates, and open lines of communication to ensure our services are meeting, or exceeding, your standards.

If something needs attention, we respond quickly and address it immediately.